Voice/SMS Service

The VOICE traffic allowance, both national and international, included in offers activated in the national territory cannot be used while roaming within the EU, pursuant to Resolution 506/24/CONS, through which Digi has obtained authorization to apply a surcharge to roaming services. Except as stated above, the minutes included for calls to the Digi network (Italy, Romania, and Spain) can be used while roaming without any additional cost and without activating any special tariff option. Furthermore, in Romania, roaming rates are equivalent to domestic rates (the so-called RLAH = "Roam Like At Home").

Data Traffic Service

Offers activated in the national territory that include a DATA traffic allowance cannot be used while roaming within the EU, pursuant to Resolution 506/24/CONS, through which Digi has obtained authorization to apply a surcharge to roaming services. Using data traffic within EU countries is therefore possible at a rate of €0.000310/MB (VAT included), or you can activate the NAVIGA EUROPA tariff plan, which includes 10 GB of Internet to use outside Italy and in Europe for only €3 (VAT included).

Digi with you across Europe!

For your trips, we created Naviga Europa. Activate it and travel worry-free! With the Naviga Europa option, you’ll have 10 GB of Internet to use outside Italy and across Europe for only €3/month (VAT included).

Naviga Europa is valid for one month from activation and does not renew automatically. If you use up the included data, the option can be reactivated as needed even before it expires, or you can continue browsing at the standard rate of €0.000310/MB.

The activation of Naviga Europa is free and is possible even if you already have a base offer active (Combo, Illimitato). It is also compatible with the Naviga Extra options.

To activate the option, dial *146# or call our Customer Service free of charge at +393533004077

To prevent abusive or anomalous use of the service, DIGI may monitor the traffic carried out over a period of at least 4 months, applying the surcharge in case of non-compliant use. Specifically, to determine whether roaming consumption of any regulated service exceeds domestic traffic, during the observation period the following objective indicators will be analyzed:

• prevalent presence indicator: more than 50% of the days spent roaming within the EU
• prevalent consumption indicator: more than 50% of voice, SMS, and data traffic consumed while roaming within the EU

If both indicators occur, the customer will be notified, and after two weeks from the communication, if this type of usage continues, surcharges will be applied for each rate. Additionally, DIGI has established the following control measures:

• requesting proof of habitual residence in Italy or proof of stable ties to Italy
• prohibiting the resale of SIM cards to individuals who are not residents or do not have stable ties to Italy