Absolutely! With our FIBRA+MOBILE bundle, you can save while enjoying both ultra-fast home internet ⚡ and mobile connectivity 📱:

• 10% discount with 1 active DIGI SIM

• 15% discount with 2 active DIGI SIMs

• 20% discount with 3 active DIGI SIMs

It’s the perfect way to get more value and stay connected wherever you are! 

Currently, DIGI Fiber is available in Turin, with expansion to more cities coming soon!

You can check coverage in the following ways:

1️⃣ Visit our website: www.digi.it
Go to the Internet page and enter your address. We’ll let you know instantly if your location is already covered or not.

2️⃣ Call our Customer Care:
📞 3533 00 4077 (from other networks)
📞 4077 (from the DIGI network)

3️⃣ Visit a Digi Store:
Our stores are ready to assist you with subscriptions, coverage information, and any questions you may have.

DIGI offers fast and reliable fiber plans for every need⚡

• FIBRA 500Mbps – Up to 500 Mbps speed, just €10/month 

• FIBRA 1Gbps – Up to 1 Gbps speed, just €15/month 

• FIBRA 10Gbps – Ultra-fast 10 Gbps speed, just €20/month

✅ All plans include a fixed monthly fee and free modem rental, so you can enjoy your connection without extra worries.

With DIGI FIBER you get true FTTH fiber — ultra-fast, stable, and secure:

🆓 Free modem and activation
💰 Super affordable price, with no monthly increases and no hidden fees — you pay exactly what you see

🔥 Maxi discount when you activate both DIGI Mobile and DIGI Fiber together
🤝 Dedicated customer support, always available in Italian, Romanian, or English
💳 Various payment options — you choose what works best for you:

• Automatic payment

• Bank transfer (IBAN)

• Payment in Digi Stores

📶 Available speeds: up to 500 Mbps, up to 1 Gbps, up to 10 Gbps

Enjoy a reliable, transparent connection with no surprises.

Activating your DIGI Fiber offer is quick and easy! Simply go on our website to choose your plan and complete the activation online in just a few steps.

For dedicated assistance, visit one of our official DIGI stores in Turin, where our team will be happy to help you activate your service, upgrade your plan, switch offers, or add extra services.

You can also visit one of our selected multibrand partner stores in Turin for support and activation services. The full list of DIGI stores and multibrand locations is available on our website.

Need support? Our Customer Care team is always ready to guide you and make sure you get the most out of your connection.

We’ll truly be sad to see you go 💙. If you wish to cancel, simply reach out to our Customer Care team, who will guide you step by step. At DIGI, we’ve always invested to give you access to the best technology and a fast, reliable connection, because your experience matters most to us. If you still decide to end the service, we’ll of course support you and make the process as smooth and quick as possible.

Yes. You need to return all DIGI Fiber equipment within 30 days from the date your service is terminated to avoid any additional fees.

We offer flexible ways to pay your bill:

• Automatic recharge — set it up once, and your payment will be made on time every month, stress-free.

• Bank transfer (IBAN) — perfect if you prefer handling payments directly from your bank account.

• In-store recharge — you can pay your bill at any official DIGI Store in Turin.
  • DIGI Store – Corso Sebastopoli 161/O
  • DIGI Store – Piazza Risorgimento 26/D
  • DIGI Store – Via Borgaro 29
  • DIGI Store – Via Chiesa della Salute 67
  • DIGI Store – Via Frejus 86
  • DIGI Store – Via Tripoli 151

   

Yes! With the Automatic Payment option, your payment is taken automatically each month from your chosen method, so you never miss a bill.

Of course. You can update your payment method anytime by contacting our Customer Care or visiting a DIGI store.

If a payment is missed, we’ll notify you via SMS or email with the steps to settle your balance. Service will be restored as soon as payment is received.

You can contact our Customer Care team via phone, chat, social media  or email. We’re here from 7:00 AM to 11:00 PM (Italian time) to assist you with any questions or problems. They’ll redirect you to our on-field technical team, who will work to quickly identify and resolve the problem so you can get back online without hassle.

If your connection is slower than usual or not working at all, first try restarting your modem and checking your cables. If the issue persists, contact our Customer Care team to report the fault or service interruption — we’ll guide you step-by-step to get you back online as quickly as possible.

Yes! Once you’ve reported an issue, you’ll receive updates via SMS or email about the progress and estimated resolution time.

If your equipment is faulty, contact Customer Care. We’ll guide you through possible solutions or arrange for a replacement if needed.

You’ll be contacted by one of our colleagues from the installation team to arrange a convenient time for your installation. If you need any support during or after installation, just reach out to Customer Care—we’re here to help!